ZOORIX
Go to website
Back
Articles on:πŸ’£ Issues & Errors
Find answer to your issues!

Categories

  • πŸš€ Welcome!
  • πŸ§‘β€πŸŽ“ Tutorials
  • πŸ’£ Issues & Errors
  • πŸ’‘General Information
  • πŸ™‹β€β™‚οΈFeature Requests
  • Does the app integrates with ajax/drawers carts?
    Yes, to integrate the slider do the following: Go to the Settings tab -Cross Sell on the left menu -Cart slider -Slider in ajax/drawer Cart: -select Enable Add the following code to your popup/drawer cart liquid file:Few readers
  • The app is not showing on my shop! πŸ€•
    Warm hello! πŸ€—πŸ‘‹ In case the app does not show up, you may try the following: Make sure that the app is enable - here In case the slider does not show up, make sure it is enabled - here In case the bundle does not show up, make sure it's enabled - here Make sure the app is synced with the store - here (/en/article/how-to-syFew readers
  • The slider is not showing! 😭
    Don't you worry, we are here to help! πŸ’ͺ In this case, try the following steps: Make sure Zoorix is enabled, you can see how to do this here. Make sure the feature is enabled on the Dashboard tab (according to where you want the slider to be shown). Make sure your store is synced. You can see how to sync yourFew readers
  • The bundle is not showing! 😀
    Don't you worry, we are here to help! πŸ’ͺ In this case, try the following steps: Make sure Zoorix is enabled, you can see how to do this here. Make sure the feature is enabled on the Dashboard tab. Make sure your store is synced. You can see how to sync your store following this link. (https://help.zoorix.com/en/article/how-to-synFew readers
  • How to uninstall Zoorix?
    Warm hello! πŸ‘‹πŸ˜ To cancel your subscription and fully remove the app from the theme all you have to do is to delete the app on the Shopify backend. To do that go to the Shopify backend, click on "Apps" on the left menu, and then click on "Apps and Sales channels settings" Now click on the "Uninstall" button near the Zoorix app. (https://storage.crisp.chat/users/helpdesk/weFew readers
  • I want to cancel my suscription
    Sorry to see you leave! 😒 To cancel your subscription, please go to the Apps section on the Shopify backed, then click on the Delete button near the app (see below screenshot) Zoorix does not leave any code snippets on the store theme, so there should not be any problem with the theme after uninstalling the app. If you still have any issues or questions please don't hesitate to contact us at support@zFew readers
  • Prices are not updated at the app! πŸ’Έ
    Hi there! Try to sync your store again, here is a manual of how to do that. If you still have any issues or questions please don't hesitate to contact us at support@zoorix.com βœ‰οΈ.Few readers
  • Can I present the slider only for specific products?
    Sure you can! You can check out this tutorial to find out how to do that. If you still have any issues or questions please contact us at support@zoorix.com βœ‰οΈ.Few readers
  • How often does Zoorix synchronize with Shopify backend?
    Zoorix automatically synchronizes Shopify backend data every 24 hours You can also do a manual sync after major changes made to your catalogue. click here to see how. If you still have any issues or questions please don't hesitate to contact us at support@zoorix.com βœ‰οΈ.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
Β© 2023 ZOORIX